June 27th 2018 | Dynamic Earth, Edinburgh



Registration, Exhibition and Refreshments


Welcome and introduction by the Chair

Claudette Jones, Chief Information Officer, University of the West of Scotland

Session 1: Making Scotland a digital leader

With a new Digital Strategy due, this session will consider the latest policy, developments and priorities in how we build and develop digital public services around the needs of our citizens.


Scotland's Digital Strategy - A Chance For Transformation

  • Overview of Scotland’s new digital strategy
  • Priorities and opportunities for transformation
  • How we build the partnerships to deliver 

Colin Cook, Digital Director, Scottish Government


Smart Places, Smart People - A to D, looking towards a digital nation

  • Explore Scotland’s digital journey
  • Look at the enhanced productivity digital can offer
  • Talk through recommendations SCDI and their partners have considered to help support Scotland’s digital journey

Claire Mack, Director of Policy and Place, SCDI (Scottish Council for Development of Industry)


Leading transformation and driving culture shifts

Martyn Wallace, Chief Digital Officer,  Scottish Local Government Digital Office


Questions and discussion


Refreshments, Exhibition and Networking

Session 2: Workshops

During this session, delegates will choose from a number of workshops which will focus on different aspects of digital transformation. This will be an opportunity to find out about new ICT and digital trends and discuss with industry experts.

Workshop 1: Data Visionaries Wanted: Digital Strategy for Scotland

Data is to this century is what oil was to the last one: a driver of growth and change. Flows of data have created new infrastructure, new businesses, new monopolies, new politics and—crucially—new economics.  

For Scotland to deliver on its vision to prioritise digital as part of economic growth and reformed public services the acceleration of the pace of change means adopting new models of delivery  Learn from those who manage and deliver the new oil - data.

In this session NetApp will share some of the projects and design principles that are enabling the likes of the Bundes-Cloud (German Federal Government)to consolidate their entire IT infrastructure to deliver digital cloud services.  Working with Tesla, Amazon, Apple and Rackspace and many more leaders in the new digital economy NetApp will share what is driving the success of digital and how it's business has been transformed to capitalise on the new oil and how you can too!

Robert Skipworth, Head of Public Sector Sales and Services - Scotland, NetApp 

Workshop 2: Trusted Data Sharing in Digital Public Services Design

In designing new Digital Services, ways need to be found which facilitate a seamless service for the user, irrespective of how many agencies or back-office systems are involved.

This workshop will demonstrate how using a tool that provides a unified authorisation engine to control access to data, abstracted from individual applications,  can cut time to deployment and allow re-use of existing data sets, applications and processes.

The workshop will discuss two major digital initiatives in the UK which have benefitted from this approach.


Derick James, CEO, Symphonic Software
Niall Burns, CTO, Symphonic Software Ltd
Jonathan Cameron, Head of Service - Strategic Development Publich Health and Intelligence, NHS National Health Servises Scotland



First workshop session


Transition between workshops


Second workshop session


Lunch, Exhibition and Networking

Session Three: Digital Transformation in Action

In this practice-based session, we’ll be hearing from digital transformation examples from across the public sector, and consider how to ensure everybody shares in the social, economic and democratic opportunities that digital affords?


Lessons learned and good practice principles in ICT-enabled change

A look at what we can learn from the difficulties of previous ICT programmes across the world.  With a focus on people, leadership and what everyone can do to help make change happen. 

Gemma Diamond, Senior Audit Manager, Audit Scotland


Building digital services around the needs of users

  • Introduction to the challenges and opportunities of building a sustainable service design culture in Scotland’s public sector.
  • The role of service design in digital transformation
  • A case study – Introducing Service Design in the Office of the Scottish Charity Regulator

Cat Macaulay, ‎Head of User Research and Engagement, Scottish Government

Nicola McBain, Head of Change, OSCR (The Office of the Scottish Charity Regulator)


Delivering transformation at the local level

  • Why transform?
  • Role of digital
  • Future implications

Simon Haston, Head of IT and Transformation, Aberdeen City Council


Questions and discussion


Refreshments, Exhibition and Networking

Session Four: Rising to opportunities and challenges

With the nature of digital ever evolving, what needs to be done individually and collectively to drive forward the integration of digital technologies in public service reform.


Harnessing technology and driving innovation across the public sector – insights into CivTech®

This session will examine:

  • How can we harness innovative technologies to solve Public Sector challenges; and
  • How the adaptation of procurement rules means we can create better digital public services.

Alexander Holt, Head of CivTech®, Scottish Government


Closing keynote address Transforming government and meeting user needs

Chris Ferguson, Director, National, International and Research Group, Cabinet Office (Government Digital Service)


Questions and discussion


Chair's closing remarks


Close of conference